Job Title: Floor Manager / Front Desk Coordinator
Job Location: Miami, FL (Brickell)
Employment Type: Full-Time (40 hours/week)

Neo Nails, a busy luxury nail spa in Brickell, is hiring a full-time Floor Manager / Front Desk Coordinator.
This role is ideal for someone with excellent communication skills, strong leadership qualities, and a proven background in customer service and operations.

Responsibilities:

• Answer incoming phone calls and schedule appointments

• Greet clients and manage the check-in / check-out process

• Operate the cash register and handle transactions

• Coordinate technician schedules and support the staff on the floor

• Maintain order, cleanliness, and ensure smooth client flow

• Assist with social media and manage online scheduling systems

• Use Microsoft Office and booking platforms as needed

Requirements:

• Native-level English required

• Spanish is a strong advantage

• Excellent interpersonal and communication skills

• Prior experience in customer service, front desk, or hospitality roles

• Strong understanding of both client experience and staff needs

• Highly organized, professional, and able to multitask in a fast-paced environment

Compensation:

• From $18.00 per hour, based on experience and skill level

• Full-time, 40 hours per week

• Bi-weekly pay (every two weeks)

• Potential performance-based bonuses

This is a permanent opportunity to join the Neo Nails team and grow within a high-end, fast-paced beauty and wellness environment.

Apply Now:

Please complete the form below to apply.
Qualified candidates will be contacted to schedule an interview.